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For email clients, we need to connect their mailbox to Outlook. To add account in Outlook 2013, just open Outlook and click File> Info >Account Settings drop down button > Account settings.

Running a program on domain network environment will require administrator privilege. Programs act up or behave if they are not run will admin credentials for example if you are installing a software. Some software automatically gets elevated Run as admin and asks for admin credentials by displaying the username and password prompt. However, hidden on the option is "Run as Different User" which enables the user or the support to enter the credentials.

Common workspace will include at least a UPS connected to an important PC which requires data loss protection in event of power outage. UPS stands for Uninterruptible Power Supply. It consist of the case and switch externally, and consists of circuits and battery from the inside. UPS is a typical addition to your computer setup to avoid data loss when the computer shuts down improperly due to power outage. Battery inside UPS stores electricity to be used when the main power gets cut off. The time the UPS provides depends on UPS model and budget which allows users to manually shut down their computer after saving their work or could be USB connected to CPU and have custom software that can automate shutdown for the user.

For a typical user who logs in to their Windows computer joined to a network domain, they might get an error about Domain Trust relationship like: "The trust relationship between this workstation and the primary domain failed".

On Windows 10 computers that you try accessing the User Account, I.T. Supports will feel bad about how access to User Account has been designed. Compared to Windows 7 where you just go to control panel and try finding the User Account setting, Win 10 made it difficult to find.

MAC address identifies the network capable equipment. A media access control address (MAC address) of a computer is a unique identifier assigned to network interfaces for communications at the data link layer of a network segment.

Ever tried knowing the Hostname from an IP address. Sure you can do so.

As what you might have read the previous article about enabling Remote desktop on Win7 computer, take a look on the command to add a user as member on the remote desktop group.

Be an I.T. support and you will experience a lot of issue from clients. As support, you will be task to provide quick form of assistance be it over the phone, email, chat or sms. Remote desktop is natively supported in Windows 7 and since most users in client environment use win 7 for as their PC, knowing how to remote the computer of client is a must.

Ever having problems with your local printer or shared network printer? Sometimes, you use the built-in Printer troubleshooter on your windows machine. Sometimes it does not work in case cryptic error message appear or that the Windows troubleshooter simply can't find the issue to fix.